Clear answers, gently explained
Practical guidance for the days
that follow a death.
Below you will find helpful information for planning funerals and memorial services in Cape Town and the Western Cape. These guidelines are based on official City resources and our experience serving local families.
Burial & cremation guidelines
Cemetery space in Cape Town is limited; the City therefore encourages cremation as an affordable, space-saving alternative. Traditional burials are still available and can be arranged at municipal cemeteries and private graveyards across the province. Whether you choose burial or cremation, our team will guide you through every step.
Required documents
For both burial and cremation you must provide a BI-1663 medical certificate of death issued by a doctor, a copy of the deceased’s ID and their residential address. We obtain the relevant permits from the municipality and handle the paperwork on your behalf.
Eco-friendly practices
To reduce environmental impact, the City recommends using wooden coffins and avoiding metal fittings or chemical glues. Natural and biodegradable urns are also available for cremations. Ask us about our eco-friendly packages.
One step at a time
A planning checklist you can work through with us.
You do not need to do any of this alone. Bring us whatever you have and we will take the rest from there.
- Decide between burial and cremation
- Gather required documentation (BI-1663 certificate, ID, address)
- Choose a funeral home and discuss budget and preferences
- Select a date, time and venue for the service
- Notify friends, family and the relevant authorities
- Consider eco-friendly options and cultural customs
A guide for the first hours
When a loved one passes away
Six calm steps for the hours straight after a death — what to do, who to call and what to have ready. Read it here or keep a copy on your phone.
Our brochure
W. S. Engledoe & Sons, in brief
Our services, what to do when someone passes away, and how to reach us — on one printable tri-fold you can keep at hand or pass to a family member.
You do not have to carry this alone
Helplines and emotional support.
Grief can be overwhelming. These free, confidential helplines are available to you and your family — and so are we.
Understanding your cover
Funeral cover, in plain language.
Nine guides to the policies South African families rely on — waiting periods, cash and service benefits, claiming, and how to check a policy is licensed.
When you are ready
Let us take the paperwork off your hands.
Call us at any hour and we will explain exactly what happens next, in plain language, at your pace.